{"id":1040,"date":"2023-05-04T20:58:30","date_gmt":"2023-05-04T18:58:30","guid":{"rendered":"https:\/\/vivaohlala.com\/contact\/"},"modified":"2026-09-29T06:57:00","modified_gmt":"2026-09-29T04:57:00","slug":"contact","status":"publish","type":"page","link":"https:\/\/vivaohlala.com\/en\/contact\/","title":{"rendered":"Contact VivaOhlala: Plan Your Riviera Maya Tour"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; background_color=&#8221;#fbfaf6&#8243; custom_padding=&#8221;42px|0px|42px|0px|true|true&#8221; custom_padding_phone=&#8221;26px|0px|26px|0px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221;][et_pb_row width=&#8221;88%&#8221; max_width=&#8221;1180px&#8221; custom_padding=&#8221;14px|0px|14px|0px|true|true&#8221;][et_pb_column type=&#8221;1_2&#8243;][et_pb_text text_font=&#8221;Noto Sans||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; text_text_color=&#8221;#33473f&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_text_color=&#8221;#244e43&#8243; header_2_font_size=&#8221;36px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font=&#8221;Noto Sans|700|||||||&#8221; header_3_text_color=&#8221;#244e43&#8243; header_3_font_size=&#8221;23px&#8221;]<\/p>\n<p>LET\u2019S PLAN YOUR MEXICO VACATION<\/p>\n<p>[\/et_pb_text][et_pb_heading title=&#8221;Contact VivaOhlala &amp; plan your private tour&#8221; title_level=&#8221;h1&#8243; title_font=&#8221;Playfair Display|700|||||||&#8221; title_text_color=&#8221;#244e43&#8243; title_font_size=&#8221;52px&#8221; title_font_size_phone=&#8221;35px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height=&#8221;1.18em&#8221;][\/et_pb_heading][et_pb_text text_font=&#8221;Noto Sans||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; text_text_color=&#8221;#33473f&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_text_color=&#8221;#244e43&#8243; header_2_font_size=&#8221;36px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font=&#8221;Noto Sans|700|||||||&#8221; header_3_text_color=&#8221;#244e43&#8243; header_3_font_size=&#8221;23px&#8221;]<\/p>\n<p>Tell us your travel dates, where you are staying and the experiences you have in mind. Our team in Playa del Carmen will help you compare the options and confirm the details for your group.<\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8221;Check availability&#8221; button_url=&#8221;https:\/\/vivaohlala.com\/en\/contact\/&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#244e43&#8243; button_border_color=&#8221;#244e43&#8243; button_border_width=&#8221;2px&#8221; button_border_radius=&#8221;8px&#8221; button_text_size=&#8221;16px&#8221; button_font=&#8221;Noto Sans|700|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_padding=&#8221;14px|22px|14px|22px|true|true&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_image src=&#8221;https:\/\/vivaohlala.com\/wp-content\/uploads\/2025\/02\/bateau-excursion-cozumel-el-cielo.jpg.jpg&#8221; alt=&#8221;Caribbean excursion boat in Mexico&#8221; border_radii=&#8221;on|18px|18px|18px|18px&#8221; force_fullwidth=&#8221;on&#8221; animation_style=&#8221;none&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; background_color=&#8221;#fbfaf6&#8243; custom_padding=&#8221;42px|0px|42px|0px|true|true&#8221; custom_padding_phone=&#8221;26px|0px|26px|0px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221;][et_pb_row width=&#8221;88%&#8221; max_width=&#8221;1180px&#8221; custom_padding=&#8221;14px|0px|14px|0px|true|true&#8221;][et_pb_column type=&#8221;1_2&#8243;][et_pb_heading title=&#8221;Start a conversation on WhatsApp&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Playfair Display|700|||||||&#8221; title_text_color=&#8221;#244e43&#8243; title_font_size=&#8221;36px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height=&#8221;1.18em&#8221;][\/et_pb_heading][et_pb_text text_font=&#8221;Noto Sans||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; text_text_color=&#8221;#33473f&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_text_color=&#8221;#244e43&#8243; header_2_font_size=&#8221;36px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font=&#8221;Noto Sans|700|||||||&#8221; header_3_text_color=&#8221;#244e43&#8243; header_3_font_size=&#8221;23px&#8221;]<\/p>\n<p><strong>+33 7 69 38 68 19<\/strong><\/p>\n<p>We reply every day, <strong>9:30 a.m.\u20138 p.m., Playa del Carmen time<\/strong>. Messages sent outside those hours are answered when we return.<\/p>\n<p>WhatsApp is our preferred way to discuss tours, check dates and coordinate pickup.<\/p>\n<p>[\/et_pb_text][et_pb_button button_text=&#8221;Message VivaOhlala&#8221; button_url=&#8221;https:\/\/wa.me\/33769386819?text=Hi%20VivaOhlala%2C%20I%20would%20like%20to%20plan%20a%20private%20tour.&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#244e43&#8243; button_border_color=&#8221;#244e43&#8243; button_border_width=&#8221;2px&#8221; button_border_radius=&#8221;8px&#8221; button_text_size=&#8221;16px&#8221; button_font=&#8221;Noto Sans|700|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_padding=&#8221;14px|22px|14px|22px|true|true&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243;][et_pb_heading title=&#8221;Include these details&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Playfair Display|700|||||||&#8221; title_text_color=&#8221;#244e43&#8243; title_font_size=&#8221;36px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height=&#8221;1.18em&#8221;][\/et_pb_heading][et_pb_text text_font=&#8221;Noto Sans||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; text_text_color=&#8221;#33473f&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_text_color=&#8221;#244e43&#8243; header_2_font_size=&#8221;36px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font=&#8221;Noto Sans|700|||||||&#8221; header_3_text_color=&#8221;#244e43&#8243; header_3_font_size=&#8221;23px&#8221;]<\/p>\n<ul>\n<li>Your preferred excursion and date<\/li>\n<li>Number of adults and children\u2019s ages<\/li>\n<li>Hotel name or full accommodation address<\/li>\n<li>Any swimming, mobility or dietary considerations<\/li>\n<li>For an existing booking: your name and excursion date<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;42px|0px|42px|0px|true|true&#8221; custom_padding_phone=&#8221;26px|0px|26px|0px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;inquiry&#8221;][et_pb_row width=&#8221;88%&#8221; max_width=&#8221;1180px&#8221; custom_padding=&#8221;14px|0px|14px|0px|true|true&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_heading title=&#8221;Prefer email?&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Playfair Display|700|||||||&#8221; title_text_color=&#8221;#244e43&#8243; title_font_size=&#8221;36px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height=&#8221;1.18em&#8221;][\/et_pb_heading][et_pb_text text_font=&#8221;Noto Sans||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; text_text_color=&#8221;#33473f&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_text_color=&#8221;#244e43&#8243; header_2_font_size=&#8221;36px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font=&#8221;Noto Sans|700|||||||&#8221; header_3_text_color=&#8221;#244e43&#8243; header_3_font_size=&#8221;23px&#8221;]<\/p>\n<p><a href=\"mailto:vivaohlalacontact@gmail.com\">vivaohlalacontact@gmail.com<\/a><\/p>\n<p>This form sends an inquiry. Your reservation is confirmed only after availability, the quote and the required deposit have been agreed.<\/p>\n<p>[\/et_pb_text][et_pb_contact_form use_spam_service=&#8221;on&#8221; recaptcha_list=&#8221;viva|viva-0&#8243; email=&#8221;vivaohlalacontact@gmail.com&#8221; title=&#8221;Tell us about your trip&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; _unique_id=&#8221;64583740-0627-4d1e-b123-4ff3789f4ca9&#8243; title_level=&#8221;h2&#8243; title_font=&#8221;Noto Serif||||||||&#8221; title_font_size=&#8221;34px&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#578279&#8243; button_border_color=&#8221;#578279&#8243; button_border_radius=&#8221;25px&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#72ada5&#8243; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#72ada5&#8243;][et_pb_contact_field field_id=&#8221;Name&#8221; field_title=&#8221;Name&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Email&#8221; field_title=&#8221;E- mail&#8221; field_type=&#8221;email&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Message&#8221; field_title=&#8221;Message&#8221; field_type=&#8221;text&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; background_color=&#8221;#fbfaf6&#8243; custom_padding=&#8221;42px|0px|42px|0px|true|true&#8221; custom_padding_phone=&#8221;26px|0px|26px|0px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221;][et_pb_row width=&#8221;88%&#8221; max_width=&#8221;1180px&#8221; custom_padding=&#8221;14px|0px|14px|0px|true|true&#8221;][et_pb_column type=&#8221;4_4&#8243;][et_pb_heading title=&#8221;Questions before you book&#8221; title_level=&#8221;h2&#8243; title_font=&#8221;Playfair Display|700|||||||&#8221; title_text_color=&#8221;#244e43&#8243; title_font_size=&#8221;36px&#8221; title_font_size_phone=&#8221;28px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height=&#8221;1.18em&#8221;][\/et_pb_heading][et_pb_text text_font=&#8221;Noto Sans||||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; text_text_color=&#8221;#33473f&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_text_color=&#8221;#244e43&#8243; header_2_font_size=&#8221;36px&#8221; header_2_font_size_phone=&#8221;28px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font=&#8221;Noto Sans|700|||||||&#8221; header_3_text_color=&#8221;#244e43&#8243; header_3_font_size=&#8221;23px&#8221;]<\/p>\n<h3>Can we visit your office?<\/h3>\n<p>We work online and in the field from Playa del Carmen. We do not have a public walk-in office; contact and booking arrangements are handled remotely.<\/p>\n<h3>Is pickup included at our hotel?<\/h3>\n<p>That depends on the specific excursion and hotel location. Send the address so we can check the included zone, meeting point and any round-trip group supplement.<\/p>\n<h3>What happens after we send a request?<\/h3>\n<p>We review your dates and group details, confirm availability and explain the price and booking terms. A contact request alone does not reserve a tour.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>LET\u2019S PLAN YOUR MEXICO VACATIONTell us your travel dates, where you are staying and the experiences you have in mind. Our team in Playa del Carmen will help you compare the options and confirm the details for your group.+33 7 69 38 68 19We reply every day, 9:30 a.m.\u20138 p.m., Playa del Carmen time. Messages [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-1040","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/pages\/1040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/comments?post=1040"}],"version-history":[{"count":11,"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/pages\/1040\/revisions"}],"predecessor-version":[{"id":75903,"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/pages\/1040\/revisions\/75903"}],"wp:attachment":[{"href":"https:\/\/vivaohlala.com\/en\/wp-json\/wp\/v2\/media?parent=1040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}